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What does Front Desk cost?

The short answer

Front Desk is free to join as part of Sales & Marketing. You pay only for the minutes it spends on the phone with your callers: 35 tokens, or 35¢, a minute. $35 buys 3,500 tokens, about 100 minutes or 18 typical calls, and tokens never expire.

From Outfitter AI · Updated October 11, 2026

Who it’s for: Contractors comparing an AI receptionist against voicemail, a human answering service or hiring office help.

How paying for Front Desk works

  1. You save a card when you start. Nothing is charged.

  2. You buy tokens when you choose: 3,500 for $35, 10,500 for $105, or any amount from $35 to $5,000. 1 token is 1¢.

  3. Each minute Front Desk spends with a caller uses 35 tokens. Your workspace shows where every token went.

  4. Auto-refill is on when you start: below 1,000 tokens, we add 10,500 for $105. Turn it off any time.

Compared to a human answering service

Most trade-contractor answering services run $400–$800 a month for 60–90 minutes of answer time, with per-minute overage on top. Front Desk has no monthly fee. You pay for the minutes it works, and a 300-minute month comes to $105.

What it costs

35¢ a minute from your tokens. Free: setting it up, changing it and calling it for your messages. A busy month with 300 minutes of calls is 10,500 tokens, $105.

What it won’t do

An example

A handyman misses about 35 calls a month while he’s working. At six minutes each, that’s 210 minutes, or $73.50 in tokens. One $105 top-up covers the month with tokens left over for next month.

Common questions

Is there a monthly fee for Front Desk?
No. It's free to join as part of Sales & Marketing. You pay 35 cents a minute for calls, from your tokens.
Do tokens expire?
No. Tokens never expire, and the same balance pays for ads and postcards.
Am I charged for setup or for checking messages?
No. Setting Front Desk up, changing it and calling it for your messages are always free.
What happens if I run out of tokens?
If auto-refill is off and you run out, Front Desk takes short voicemails and texts you to say so. Those voicemails aren't charged.
Can I stop any time?
Yes. Turn off auto-refill or turn off Front Desk whenever you want. Unused tokens stay in your account.

See it for your business

Everything on this page is part of Outfitter. Free to join, no contracts, and you only pay for what runs.

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Last updated October 11, 2026. Prices and features change; if something here is out of date, call or text (507) 628-0400 and we’ll fix it.

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