Frequently asked questions
Is everything really included for $49?
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Yes. The agents are the product, and you get the full team — Website, Marketing, and Front Desk — plus the full playbook and the full integration set. No feature gating, no add-on hell. Your $49/mo covers your seat, your website and the full platform. New accounts also get a one-time bonus of 500 free agent actions to start (through Nov 1); beyond the bonus, actions are simple pay-as-you-go — you’re never locked in.
What happens when I use up my bonus actions?
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Your website and platform keep running — only the agent tasks pause until you top up (pay-as-you-go from your dashboard). We’ll warn you at 80% and 100% so nothing surprises you, and website edits are always free and don’t count.
Does the Front Desk Agent answer my inbound customer calls?
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Yes. Your Front Desk Agent answers every inbound call 24/7 — qualifying leads, booking jobs, taking messages, and following up — plus outbound reminders and lead nurture. It’s the voice of your business, included in your $49. We help you connect it to your number during setup.
How does the 30-day money-back guarantee work?
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Sign up, add your card, and we charge your first month right away — then we set you up, pre-train your agents on your trade, and connect your tools. If Outfitter isn’t right for you, cancel within 30 days and we’ll refund that payment in full. Most operators decide inside the first week.
Do you integrate with my existing tools?
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Yes. The agents work alongside your existing stack via MCP — Jobber, QuickBooks, Google, your spreadsheets, your email, and dozens more. No rip-and-replace. If a system isn’t supported out of the box, tell your agent and we’ll look at adding it.