One data export. Three things come back — a briefing, a strategy call, and ready-to-run plays. Here's what each one actually looks like.
There's a lot going on every day. Crews out. Phones ringing. Revenue is good. Operations are fine. But the business side — the accounts review, the planning, the marketing material — keeps getting pushed to next week.
Your bookkeeper records transactions. Your accountant files taxes. Neither of them is telling you your callback rate by technician, which job types have the best margin, or why February was soft. That's a different job — and that's what we do.
Outfitter reads your data every month, benchmarks it against 100+ operators in your trade, and hands you a briefing that answers the questions you haven't had time to ask.
When we flag something in your briefing, we're not guessing. We're showing you exactly where you stand against operators who run the same kind of business you run.
| Metric | You | Network Avg | Top 25% |
|---|---|---|---|
| Callback Rate | 5.0% | 3.1% | 1.4% |
| Tech Booking Rate | 71% | 68% | 84% |
| Quote Close Rate | 44% | 51% | 69% |
| Avg Service Ticket | $312 | $298 | $391 |
| Quote Response Time | 4.2 days | 3.0 days | 1.1 days |
Sample benchmark · HVAC Network · 1–8 technicians · n = 104 businesses
Every month you get a complete analysis of your operation — not a dashboard you have to interpret, but a written briefing with specific findings and recommendations.
The briefing isn't a pile of charts. It's a written analysis that tells you what changed, why it changed, and what to do about it — in plain English.
This isn't generic business coaching. Your strategist has already read your briefing. The call is about decisions, not data review.
You don't spend the call explaining your business. Your strategist already knows your callback rate, your margin by job type, and which quotes are stale. The conversation starts at "what do we do about it."
A play isn't a template. It's a finished deliverable built from your data — scripts, lists, campaigns, scorecards — ready to use the moment you hit the button.
Every play pulls from your actual business data — your customers, your numbers, your team. The output is personalized, specific, and ready to deploy.
Outfitter reads the data you already have. No new software to learn. No integrations to configure. Just export and send.
Quotes, invoices, job details, client info, scheduling data
Jobs, invoices, estimates, customer data, technician assignments — export and send
P&L, expenses, revenue by category, accounts receivable aging
Outfitter works with any field service business. If you run it in the field, we can read it.
The pilot is free for 90 days. No credit card, no contract. Send us one export and we'll show you what's in your numbers.