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Terms of Service

Last updated: June 25, 2026

Agreement to Terms

By accessing or using the OutfitterAI website at getoutfitter.ai (the "Site"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Site.

Services

OutfitterAI, Inc. ("OutfitterAI," "we," "us," or "our") provides an AI-powered business operations platform for trade and home service businesses. Our services include AI voice agents, AI-driven marketing and sales automation, business intelligence dashboards, client portals, field operations tools, and related professional services. Our platform is designed for businesses in trades such as HVAC, plumbing, electrical, roofing, and other home service verticals.

Use of the Site

You may use this Site for lawful purposes only. You agree not to use the Site in any way that could damage, disable, or impair the Site or interfere with any other party's use of the Site. You agree not to attempt to gain unauthorized access to any part of the Site, accounts, or systems connected to the Site.

Intellectual Property

All content on this Site, including text, graphics, logos, images, AI agent configurations, software, and documentation, is the property of OutfitterAI or its content suppliers and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this Site without express written permission.

SMS/Text Messaging Terms

By opting in to receive SMS/text messages from OutfitterAI, you agree to the following terms:

OutfitterAI may send you recurring automated text messages related to your account, including onboarding check-ins, AI agent activity alerts, appointment reminders, follow-up messages from our SDR (Sales Development Representative) agents, and service notifications. Message frequency varies but is typically 2-8 messages per month.

Message and data rates may apply depending on your mobile carrier and plan. OutfitterAI is not responsible for any charges incurred from your carrier for receiving text messages.

You may opt out at any time by replying STOP to any message. You may opt back in by replying START or by contacting us. For help, reply HELP or contact us at the information below.

SMS consent is not required as a condition of purchasing any goods or services from OutfitterAI. Your phone number and consent information will not be shared with or sold to third parties or affiliates for their own marketing purposes.

Supported carriers include but are not limited to AT&T, T-Mobile, Verizon, Sprint, and other major US carriers. Carriers are not liable for delayed or undelivered messages. For questions about text messaging, contact us at the information below or review our Privacy Policy.

Subscription and Pricing

All pricing and plan information provided on the Site is subject to change. Subscription fees are billed according to the plan you select. Specific pricing, billing cycles, and cancellation terms are presented at checkout and in your account dashboard. Published pricing ranges are provided for informational purposes only and do not constitute a binding offer until you complete a subscription purchase.

Third-Party Links and Services

The Site may contain links to third-party websites or services. OutfitterAI is not responsible for the content, privacy policies, or practices of any third-party sites or services. Our platform integrates with third-party providers including Twilio (communications), ElevenLabs (AI voice), Stripe (payments), and others as described in our Privacy Policy.

Limitation of Liability

OutfitterAI and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our services. Our total liability for any claim arising from use of the Site shall not exceed the amount you paid to OutfitterAI in the twelve months preceding the claim.

Indemnification

You agree to indemnify and hold harmless OutfitterAI and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Site or violation of these Terms.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Site shall be resolved in the courts of Hennepin County, Minnesota.

Contact

If you have questions about these Terms, contact us at eric@getoutfitter.ai or call (507) 628-0400.

OutfitterAI

The AI operator for the trades. Six agents working alongside your team, in the tools you already use — for shops doing $500K–$20M+.

Pre-trained for 20+ trade verticals
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